17% more consumers have lodged complaints with the Ombudsman in 2019 than during the previous year, reads the annual report on the activities of the national Ombudsman. The report was approved by the National Assembly with just one abstention.
“The biggest number of complaints are against monopoly companies such as Toplofikatsia heating company, water and sewerage, electric energy companies,” said Ombudsman Diana Kovacheva. There are a great many complaints against collection companies and fast credit companies as well.
Last year 13,000 people submitted complaints to the Ombudsman, and 13.8% of the cases were closed. The Ombudsman’s office made five referrals to the Constitutional Court and initiated legislative initiative 13 times. Half of the 1,823 recommendations made to various institutions have been implemented, Diana Kovacheva said further.
"We Continue the Change - Democratic Bulgaria" are reviewing the video recordings from the election sections in order to collect evidence of vote rigging, PP co-chairman Asen Vassilev told BNR. At the moment when sufficient facts are..
"When I look at the CCTV footage, I have the feeling that some of the sectional election commissions did not work according to the rules." That is how chair of the CEC, Kamelia Neikova, commented information about manipulations related..
By order of caretaker Prime Minister Dimitar Glavchev, the institutions are ready to provide assistance to Spain after the floods in Valencia, the Council of Ministers reported. If the authorities in Madrid request support,..
Slavi Trifonov, leader of There Is Such a People (ITN) declared he would sign the declaration of We Continue the Change/Democratic Bulgaria (PP/DB),..
The recordings from 65 cameras, which streamed the counting of the ballots on election night online, have gone missing, according to a report by the..
We Continue the Change/Democratic Bulgaria (PP/DB), which came second in the 27 October parliamentary election, sent the other political forces to be..
Cloudy