In 2017 Bulgaria’s outsourcing industry experiences a double digit (18.2%) growth. Outsourcing contributed 4.8% to Bulgaria’s gross domestic product with a turnover of EUR 2.1 billion. In 2013 the outsourcing industry contributed 2.9% to the country’s GDP, analysis of the Bulgarian Outsourcing Association reads. The Chairman of the Bulgarian Outsourcing Association Ivailo Slavov announced that last year 67,000 people were employed at 477 outsourcing companies. The number of people employed at this industry will reach 70,000 in 2018. These are mainly people aged thirty or under. The salaries of the people employed at the outsourcing industry vary from EUR 750 to EUR 1250. In Ivailo Slavov’s words, only 16% of the activities of the outsourcing companies are connected with phone services. 84% of their activity is with higher value added.
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